Primarily, a call center outsourcing payment can be based upon two parameters: Time or Number of Calls. The client can pay on the basis of time spent on calls by all agents.
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There are some companies like Bluechip Call Center that are using analytics to improve Customer Experience.
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US-based call center outsourcing services offered by Vcare are completely professional. The work is always delivered on time and exactly as per the pre-defined SLAs. We strive to achieve a high level of customer satisfaction, and attempt the toughest of customer queries with zeal and gusto.
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